Support
We're here to help you get the most out of StorePreflight.
Feature Request
Have an idea for a new feature? We'd love to hear your suggestions.
Suggest Feature →Common Issues
Browser not supported
StorePreflight requires the File System Access API, which is only available in Chrome, Edge, and other Chromium-based browsers. Safari and Firefox are not currently supported.
Solution: Try using Google Chrome or Microsoft Edge to access StorePreflight.
No project files found
This error occurs when the scanner can't find recognizable project files (package.json, app.json, etc.) in the selected folder.
Solution: Make sure you're selecting the root folder of your Expo or React Native project—the one containing package.json.
Scan results not showing all capabilities
The scanner may not detect capabilities that are implemented in unusual ways or through dynamically loaded code.
Solution: Check the FAQ for supported detection patterns. If you believe something should be detected, please report it as a bug.
Export not working
The export function generates files client-side. Some browsers or extensions may block automatic downloads.
Solution: Check your browser's download settings and disable any extensions that might be blocking downloads. Try right-clicking the download button and using 'Save As'.
Scan history not persisting
Scan history is stored in your browser's localStorage. If it's not persisting, localStorage may be disabled or cleared.
Solution: Check that your browser allows localStorage. Note that private/incognito mode may not persist data between sessions.
System Requirements
Supported Browsers
- ✓ Google Chrome (recommended)
- ✓ Microsoft Edge
- ✓ Brave Browser
- ✓ Opera
- ✗ Safari (not supported)
- ✗ Firefox (not supported)
Supported Projects
- ✓ Expo Managed Workflow
- ✓ Expo Bare Workflow
- ✓ React Native CLI
- ✓ JavaScript projects
- ✓ TypeScript projects
- ◐ Flutter (coming soon)
Still Need Help?
Our team is ready to assist you with any questions or issues.
Contact Support